Privacy Policy

Your privacy is important to us. It is sereact's policy to respect your privacy regarding any information we may collect from you across our website, https://sereact.ai, and other sites we own and operate.

Information we collect

• Log data
  When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
• Personal information
  We may ask for personal information, such as your name and email address. This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.

How we collect information

We collect personal data that you voluntarily supply to us when you express interest in acquiring information about our company or our products and services, engage in activities on the Services, or otherwise reach out to us. The personal data we collect is influenced by the nature of your interactions with us and the Services, your choices, and the products and features you utilize. When you visit, utilize, or navigate the Services, we automatically collect specific information. This information doesn't disclose your precise identity (like your name or contact information) but may encompass device and usage data, such as your IP address, browser and device attributes, operating system, language preferences, referring URLs, device name, country, location, information regarding how and when you utilize our Services, and other technical data. This data is primarily needed to ensure the security and operation of our Services, and for our internal analytics and reporting requirements.

Use of information

The personal information collected through our Services is used for a variety of business purposes as outlined below. We process your personal information relying on our legitimate business interests, for the execution or performance of a contract with you, with your consent, and/or in compliance with our legal obligations. We utilize the information we collect or receive for the following purposes: To distribute marketing and promotional communications. We and/or our third-party marketing collaborators may use the personal information you provide us for our marketing endeavors, provided this is in line with your marketing preferences. You have the ability to unsubscribe from our marketing emails at any time. To address user queries/provide user support. We may use your information to respond to your queries and resolve any potential challenges you may experience with the use of our Services.

Data processing and storage

Sereact employs various measures to protect your information, both online and offline. These measures encompass a range of physical, administrative, and technical safeguards. Any information we gather is encrypted during transmission to us and remains encrypted while in our possession. The security of the data transmission is indicated by the presence of a closed lock symbol in your browser, usually located in the address bar, or the "https" prefix in the web address. Nonetheless, please be aware that no method of electronic data transmission or storage can be guaranteed to be 100% secure.

We store your personal data for the duration necessary to fulfill the purposes for which it was collected, or for the reasons specified below, amongst others:

• We may be legally or contractually obligated to retain personal data in compliance with data retention laws, as part of an investigation, or for litigation purposes.
• The data is required for the provision of our solutions and services, including performance improvement and accurate maintenance of business and financial records.
• If you have given your consent for us to retain your personal data for an extended period, we will store that data in accordance with your consent.

In the event that we need to disclose your data to a third party, we will only do so under the following circumstances:

• We are obligated by law, court order, or legal process.
• We are responding to lawful requests by public authorities, including for national security or law enforcement purposes.
• The data is required for legal discovery processes.
• To enforce our policies or contracts.
• To collect debts owed to us.
• When we deem disclosure necessary or appropriate to prevent physical harm or financial loss, or in relation to an investigation or prosecution of suspected or actual illegal activities.
• Or, if we believe in good faith that disclosure is otherwise necessary or advisable.

In addition, we may occasionally review server logs for security purposes, such as detecting unauthorized activity on our services. In these cases, server log data, which may contain personal data, could be shared with law enforcement bodies to aid their investigation of such unauthorized activities.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.
If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, understanding that we may be unable to provide you with some of your desired services without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any third-party services we use on our site.

Third-party access to information

We may use third-party services for our website and marketing activity. These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with these services without your explicit consent. We do not give these services permission to disclose or use any of our data for any other purpose. We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose.
However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.

Children’s Privacy

This website does not knowingly target or collect personal information from children. As a parent/guardian, please contact us if you believe your child is participating in an activity involving personal information on our website, and you have not received a notification or request for consent. We do not use your supplied contact details for marketing or promotional purposes.

Limits of our policy

We may use third-party services for our website and marketing activity. These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with these services without your explicit consent. We do not give these services permission to disclose or use any of our data for any other purpose.
We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.

Changes to this policy

At our discretion, we may update this policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around data and personal information.

Your rights and responsibilities

As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted.
You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing. Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.

Sereact data controller

Sereact GmbH
Schockenriedstraße 17
70565 Stuttgart
Germany

Sereact data protection officer

Attn: Marc Tuscher
Sereact GmbH
Schockenriedstraße 17
70565 Stuttgart
Germany

Cookie Policy

We use cookies to help improve your experience of https://sereact.ai. This cookie policy is part of sereact's privacy policy, and covers the use of cookies between your device and our site.
We only store cookies if you opt-in in our cookie notice. If you don't wish cookies to be stored, you can just not opt-in or opt-out via this link, with the understanding that we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalize your content (eg. advertising, language).
Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.

How you can control or opt out of cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie.
If you browse websites from multiple devices, you may need to update your settings on each individual device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.

This policy is effective as of January 28, 2021.

Rights of the Data Subject

If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).

This policy is effective as of January 28, 2021.